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AirBnb Pro   Hospitality Guide

I am an AirBnb pro who helps homeowners make hosting experience easy and practically.

As a serial host, I know the value of well-run hosting experiences. I know the challenge of setting prices, managing expectations and navigating host/guess challenges to make the AirBnb experience a success.


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Liesl Trimnell, Hospitality Guide

Liesl Trimnell

Super Host | Unit Stager | Trusted Advisor

Boston-based super host, since 2012. It's hard work to become a good host. I have set up, tuned and managed countless units in Boston and around the New England region.

Pricing Furnishing Staging Photography Branding Incident Response Scheduling

Why use a hospitality guide?

You use a hospitality guide when you need help getting started, navigating and improving the hosting experience for both your guests, family and own personal needs. When you need to turn your unit into a supportable part of your life.

FYI

I have set up 31 new AirBnb listing, tuned 14 active listings, staging 18 units for short term hosting, and managed 61. All since the Airbnb went live in 2009. :)

How I help.

I offer packages to get you comfortable with the hosting process, and options to tune and refine your properties, as well as day-to-day management.

Advisory Support

  • When you need help getting comfortable with your first unit, and need support.
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  • Access to best practices.
  • Common Questions.
  • Background Research.
  • Pricing research.
  • Screening processes.

Jump Start

  • When you need a help getting a unit set up and ready to receive its first guests.
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  • Furniture set up.
  • Listing setup and tuning.
  • Marketing.

Active Management

  • When you need an host to take a day-to-day role.
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  • Provide strategy.
  • Run a dev team and process.
  • Tune your listing.
  • Manage pricing and schedule.

My Process

I have been a host for over twelve years, and see and worked in countless AirBnb units. I have loved my experiences as a host. It might not be for everyone, but I believe with a little help, anyone can be a super host, and offer a wonderful experience to their guests.

  Observed   Solution
Pricing Every unit is different. → Take some time and research different pricing approaches.
Communications Clear and concise communication is key. → Often your guests are traveling and might be new to the AirBnb experience, your messaging and processes need to taken into account.
Security The bigest concern of new hosts is security. → AirBnb and a well planned unit can be safe and comfortable for everyone; guest and host.
Furnishings Making the the unit feel comfortable take an effort. → What you might want from a unit and a home might not be what works best for a good AirBnb unit. It takes some time to balance the personal with the practical.
Policies One size does not fit all when it comes to policies. → It's your home. You set the tone and the rules.
Custom Every home and unit is different. → Every unit on AirBnb can be configured the way you and your family want it. You are in control.

Some of My References

Andrew Skalaban
Andrew Skalaban
CEO of South End Hospitality

Liesl has been helping us in figuring out how we should get to SOC2 compliance within a reasonable budget. He’s looked at our tech stack and gave us practical recommendations on how it should evolve over time. I’m looking forward to working with him again."

Andrew Skalaban
Stephanie Williams
Airbnb Host, CA

When we built our guest house, Liesl was our go-to person for advice on all things - layout, design, furniture, Wi-Fi, etc. She is a wealth of information on how to maximize your unit and ensure five-star reviews. She is well-versed in what guests need and want. I highly recommend her professional services to anyone contemplating building/renting/Airbnb/VRBO. She is responsive, organized, efficient, thoughtful, experienced, and she truly understands the nuances of the business.

Andrew Skalaban
Andrew Skalaban
CEO of South End Hospitality

Liesl has been helping us in figuring out how we should get to SOC2 compliance within a reasonable budget. He’s looked at our tech stack and gave us practical recommendations on how it should evolve over time. I’m looking forward to working with him again."

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